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GoWhats Case Study
Case Study

GoWhats for Vaseegrah Veda

How an AI-powered WhatsApp solution transformed customer engagement and boosted revenue for a premium herbal products brand.

Revenue Increase

₹816,899

Within 4 months of implementation

Customer Response Time

24/7

Instant automated responses

Order Processing

Streamlined

From inquiry to delivery

01

Overview

Vaseegrah Veda, a renowned brand specializing in high-quality herbal products, offers a variety of skincare, haircare, and wellness solutions. While their products are top-notch, they struggled with managing customer communication and support efficiently on WhatsApp, which impacted both customer experience and order management.

02

Objective

Vaseegrah Veda wanted to enhance customer engagement, improve communication, and streamline order management. They aimed to provide 24/7 support, automate the order-taking process, and ensure a smoother, more efficient workflow, leading to happier customers and improved sales.

03

Solution

By integrating GoWhats, Vaseegrah Veda was able to revolutionize their customer interactions and order management. The platform's 24/7 chatbot responded to customers instantly, taking orders directly through WhatsApp. The seamless printing, packing, and tracking modules ensured that orders were processed and dispatched smoothly.

Additionally, GoWhats enabled personalized broadcast and greeting messages to keep customers informed and engaged, while inventory management streamlined stock tracking. This all-in-one solution helped Vaseegrah Veda offer exceptional service, improve operational efficiency, and achieve significant revenue growth.

04

Results

Within 4 months of integrating GoWhats, Vaseegrah Veda saw a substantial revenue increase of ₹816,899.00, thanks to the enhanced customer engagement and operational efficiency provided by the platform.

The business experienced improved customer satisfaction, reduced response times, and more efficient order processing. The automated system allowed the team to focus on product quality and business growth rather than manual communication management.